Customer Service Survey Your input is important to us. If you feel any level of the service we provided was less than satisfactory, we would like to hear from you. We are also interested in hearing about our successes. Incident Details...Location or address where we provided you service*Date you received service from the Stamford Fire Department* Date Format: MM slash DD slash YYYY The time you received service from the Stamford Fire Department : HH MM AM PM SFD Incident Number (if known)Type of emergency the SFD responded to:*Emergency Medical ServiceStructure FireVehicle AccidentRescue (Water, Elevator, etc)Other Emergency (please specify in message)Other Public Service (please specify in messageAbout You...Your Name*Would you like a Fire Department Representative to contact you?Yes... by phoneYes... by emailNoPhoneEmail Address The Survey...The appearance of the SFD responders was professional.Strongly disagreeDisagreeNeutralAgreeStrongly agreeStamford Fire Department personnel arrived in a timely manner.Strongly disagreeDisagreeNeutralAgreeStrongly agreeStamford Fire Department personnel were courteous and helpful.Strongly disagreeDisagreeNeutralAgreeStrongly agreeStamford Fire Department personnel appeared knowledgeable about the job they were performing.Strongly disagreeDisagreeNeutralAgreeStrongly agreeAfter the immediate emergency was addressed, the Department Personnel answered my questions clearly and completely.Strongly disagreeDisagreeNeutralAgreeStrongly agreeI would rate the overall service of the Stamford Fire Department as:ExcellentVery GoodAcceptablePoorVery PoorPlease tell us about the service you received from the SFDMay we publish your comments above?Yes... with my nameYes... anonymouslyNo
